Business Owners: FAQ

Got questions?

We got answers

  • What is GiftRocket?

    GiftRocket is a new type of online gift card - see how it works. The recipient receives money directly, and then they can go spend money at your store. There's no certificate to honor and you don't need to do anything special - you just get a customer in the store with cash to spend.

  • How does my store get paid?

    Instead of providing you with a gift certificate, the recipient pays for their purchase with cash or a credit card. They're no different from a normal customer.

  • Will the recipient spend money in my store?

    Probably. Their friend suggested your store to them.

  • How does the recipient get the money?

    The recipient receives money by credit card transfer, bank account transfer, PayPal or check in the mail.

  • Is my business supported?

    If your business is on Yelp and has at least one review, it will show up automatically. If you're having trouble or want to be added, email us at support@giftrocket.com.

  • How can I let my customers know about GiftRocket?

    Add a button to your site. Get started at Set it Up! Choose a color and we'll give you the code to add for a nice button.

  • Is this good for my business?

    Think of it as a way for people to recommend your business to their friends, along with actually giving them money to spend there. You'll get a customer in the store with money to spend, and they'll appreciate the recommendation.

  • Does this work for online-only stores?

    Absolutely. We'll give recipients your web site address instead of a physical address.

  • What is the connection between Yelp and GiftRocket?

    GiftRocket is not affiliated with or endorsed by Yelp. Our business search listings are powered by Yelp and we display ratings from Yelp.

  • I have more questions?

    Check out our FAQs for senders/recipients or shoot us an email at support@giftrocket.com.