Frequently asked questions

Sending answers:

  • What is GiftRocket?

    GiftRocket is a new type of online gift card. It's like a gift card in that it is intended for a specific business, but more flexible because the recipient collects money up front and has ultimate say in how they use it. See how it works.

  • How do I send a GiftRocket?

    Search for a business. Pick a business. Enter your friend's email and how much the gift is for. Pay. Get started at send a GiftRocket. Or send a universal gift.

  • How does the gift get delivered?

    You can deliver the gift by email, Facebook wall post, or as a printed card.

  • How do printable GiftRockets work?

    When creating your GiftRocket, select the "printable" delivery option. After you pay, you'll receive an order confirmation email that has a PDF file attached. Print out the attachment and fold it into a card. There's a website URL on each card. To redeem, the recipient types that URL into their browser or phone.

  • Is there a fee?

    Yes, it's $2 plus 5% of the gift amount. In certain cases, the fee may be different depending on several factors. The fee is displayed at checkout. Please contact us regarding bulk order and API pricing.

  • What does the recipient's card look like?

    See an example card.

  • How will GiftRocket's charge appear on my credit card statement?

    The purchase will appear as "GIFTROCKET.COM".

  • I live outside the US. Can I use GiftRocket?

    Unfortunately, we don't accept international credit cards at the moment.

  • What is the connection between Yelp and GiftRocket?

    GiftRocket is not affiliated with or endorsed by Yelp. Our business search listings are powered by Yelp and we display ratings from Yelp.

  • Can I buy GiftRockets in bulk?

    Yes! Check out our bulk orders page. It's a good option for buying a bunch of gifts quickly.

Redeeming answers:

  • What happens when I redeem a GiftRocket?

    After you redeem, money will be transfered to you via your chosen redemption option. Then you can go spend it at the business suggested on your gift and write the sender a thank you. There's no certificate to carry around, and no cash stranded on a card in your drawer.

  • How do I receive the money?

    We can transfer to your bank account or credit your credit card.

  • I received a printable GiftRocket. How do I redeem it?

    Visit https://www.giftrocket.com/gift and enter the gift code into the form. That will take you to your gift.

  • Do I have to spend it at the business?

    No. But if the sender knows you, chances are you'll like the place they chose!